Contact Santa Tom

Santa Tom, like a good Saint nick is always by your side whenever you need him (whether you’ve been naughty or nice).

He loves creating lasting Christmas memories for families and kids of all ages and to share over many years and loves when he’s part of your cherished memories and family photo albums

He looks forward to doing the same for new client’s families and all their guests. Santa Claus loves when his Christmas card and party invitation lists grow every year

He understands that new and existing clients might have queries for him so he invites them not to hesitate in asking. If you have any questions or comments please contact the North Pole, [email protected]

Santa Tom appreciates concerns and suggestions on how to improve the Santa experience but would love to hear from you if you enjoyed your visit too. If you have questions we have answers.

But first viewers should check out our frequently asked questions page there you can find some answers to common questions that you might have and save time not waiting for our reply

He will respond to your e-mail promptly generally within 24 hours of North Pole time. This excludes weekends and holidays – Santa gets a little busy around Christmas .

Saint Nick and his elves try their best to respond to your query complaints or suggestions instantly (and Mrs. Claus will nag him until he does it too).

If due to unavoidable circumstances (such as necessary sleigh repairs) you don’t hear from Santa in 24 hours, please be patient. If you’re not you might just end up on his naughty list